Ages 12-14
Simulator
intermediate
Tricky Customer Trainer
Handle anything! Master refunds, complaints, and tough negotiations
15 minutes
Marketing & Sales
No account neededTricky Customer Trainer
💬
Why Customer Skills Matter
Every business has tricky situations-refunds, complaints, discounts. How you handle them determines if customers come back!
💡 80% of unhappy customers will return if you handle their complaint well.
Next step
Want to go further?
Explore the Innovators track through activities on ideas, customers, money and pitching. Module 1 is free to try.
Free to start - no card needed